You recently spent your whole company's technology budget on the latest hardware and software. You were promised tremendous gains in productivity, but so far you've seen only a marginal improvement. What's the problem?

The problem is that you did not allocate resources to teach you people how to use the new technology. Lead Systems makes sure our customers are never in that situation. We ensure you realize the importance of network and application training before the sale. We also provide extensive after the sale on-site and help desk support to keep your investment operational.

Each time you bring a new system in house, you know that you have to train someone to operate it. However, when you upgrade your computer system you somehow assume that, since everyone used a computer before, they are ready to go full speed as soon as the new system is installed. Unfortunately, this is never the case. Studies have shown that to realize those productivity gains you must expend between 5% and 15% of your technology budget for training.

Lead Systems will make sure you understand the importance of proper hardware and software training. Our training team will come to your location before the installation to train your team on network administration and management, troubleshooting and new application capabilities. Additionally, follow-on training is available at your convenience.

Lead Systems will not abandon you after the sale, either. We realize that questions about system operations will always come up, and that no system works perfectly forever, so we maintain a help desk just a phone call away. We also provide 24-hour on-call engineering support so you can get help when you need it. An extensive array of on-site maintenance agreements is available where we will send out an engineer when necessary to resolve the problem. You are never left hanging with Lead Systems.